Fictron Industrial Supplies Sdn Bhd
5-6, Jalan USJ 9/5Q,
Subang Business Centre,
47620 UEP Subang Jaya,
Selangor, Malaysia.
 +603-80239829

 +603-80238639
 +603-80237089


Selangor Office:
36, Jalan Puteri 5/12,
Bandar Puteri,
47100 Puchong,
Selangor.

Penang Office:
44A Jalan Besi,
11600 Green Lane,
Penang, Malaysia.
 +604-6192582
 +604-6192583

WHY CHOOSE US?


 


1)  ORIGINAL GOODS WITH COMPETITIVE PRICES

  Fictron has abundant and reliable sources from all over the world that allow her to supply you the products that are best in quality with a reasonable price & yet in a timely manner.

  We can provide you with very competitive pricing for supply Items as well! We have been in this market for a very long time. Competitive pricing with Great customer support is the reason why we can stand out among today’s fierce competition and have won us several awards!

 

2)   100% STRICT QUALITY CONTROL

  All of the items selling on fictron.net and fictron.biz website will be examined for quality issue upon arrival. We do visual checks to make sure nothing is broken from inside and outside. If an item happens to be broken, we would immediate send it back to our supplier and ask for a new one. We understand that your time is important and wouldn’t want to waste it in any way.

 

3)   FAST SHIPMENT WITH LIVE TRACKING NUMBER AND GUARANTEED COURIERS    

     Fictron is choosing and cooperating with the most reliable shipping couriers (DHL, TNT, UPS & etc.). Customers not only enjoy expedited shipping, they can also track their items with the tracking number as the item is on their way.

  Fictron has managed to build a good relationship with the courier companies that are experienced, safe and fast. If you feel comfortable with your own courier company, we can send your item using your very own courier account as well!

 

4) EXCELLENT CUSTOMER SERVICE REPUTATION

   Fictron has an excellent customer service system complemented by a well-trained service team that can help you troubleshoot all faulty units. Therefore, we can thoroughly “serve your industrial needs”.

  You can contact us through the “Contact Us” page for sales, repairs and other inquiries and expect a reply within 24 hours. We have experienced English, German, French, Spanish, Farsi, Japanese, Italian, Chinese & Bahasa Melayu speaking customer service representatives available 9 hours daily from “9AM to 6PM” Malaysia time (1AM to 10AM UTC) Monday-Friday.

 

5)  1 YEAR REPAIR / SUPPLY WARRANTY  

   Our customers get to enjoy the 12-month warranty on the repaired items as well as the sold unit. We provide up to 3-months  warranty for the  components we sell as well. Our evaluation is free for most of the repair items and we provide a lengthy warranty period thanks to our precious goal of being committed to our customers and keep the satisfaction rate at an all-time-high, all the time.

 

6) SECURE ONLINE PAYMENT - COMPLETE USER DATA PROTECTION

  Fictron.biz complies with internationally high standards of payment methods including PayPal, TT, western union, Debit Cards and Credit cards. Customers can be assured the purchase on our website and all of the buyer’s information are considered as strictly confidential and will not be shared with any other party.

   7) WE SHIP TO ALL COUNTRIES WORLDWIDE!

 

Contact Us Today!


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