Fictron Industrial Supplies Sdn Bhd
5-6, Jalan USJ 9/5Q,
Subang Business Centre,
47620 UEP Subang Jaya,
Selangor, Malaysia.
 +603-80239829

 +603-80238639
 +603-80237089


Selangor Office:
36, Jalan Puteri 5/12,
Bandar Puteri,
47100 Puchong,
Selangor.

Penang Office:
44A Jalan Besi,
11600 Green Lane,
Penang, Malaysia.
 +604-6192582
 +604-6192583

FAQ

Answer:

Please kindly CLICK HERE to learn more.

Answer:

The lead-time of most of our items is usually 1 week. Please contact us for lead-time confirmation.

Answer:

You will receive a 'reception confirmation e-mail' upon sending an e-mail to sales.co@fictron.com or sales@fictron.com. However, you will not receive a 'reception confirmation e-mail' again for the next 48hrs. If you haven’t received a 'reception confirmation e-mail' moments after your e-mail was sent, please kindly contact us through this FORM .

Answer:

Within 24 hours for available items. Or 48 hours if the part is hard to find and obsolete.

Answer:

If the requested item is very low cost (e.g. a single PLC backup battery) we might need to include an MOQ in our quote.

Answer:

A purchase order (PO) is a commercial document and first official offer issued by a buyer to a seller, indicating types, quantities, and agreed prices for products or services.

Answer:

Fictron expects to receive the payments upfront for small quantities and can wait up to a maximum of 30 days for larger orders.

Answer:

We would appreciate it, if you could send all of your inquiries through e-mail to sales.co@fictron.com or sales@fictron.com. As for emergency inquiries (repair items), you are welcomed to call us anytime during our working hours (9AM to 6PM Singapore Time).

Answer:

Based on company’s policy, we cannot expose our supplier’s details to you.

Answer:

Please kindly contact sales.co@fictron.com or sales@fictron.com for sales/repairs inquiries, training@fictron.com for training related inquires & recruitment@fictron.com if you're interested in working with us.

Answer:

Please kindly CLICK HERE to learn more.

Answer:

3 months to 1 year. We can offer a longer warranty duration for a higher price.

Answer:

An economically justified repair job is one that doesn’t cost more than 30% of the price of a new item with similar specifications.

Answer:

Please kindly CLICK HERE to learn more.

Answer:

Yes, we fabricate PCBs that are obsolete.

Answer:

We offer Sales of Electronic Automation Components and Devices, Repairs of Electronic Automation systems, Trainings regarding repairs of Electronic Automation Systems and Fabrication of obsolete PCB Boards. CLICK HERE to learn more.










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